Privacy policy

Introduction

Love Cherish Store (“we,” “our,” or “us”) respects your privacy and is committed to explaining how personal information is collected, used, disclosed, and protected when you visit lovecherishstore.com or make a purchase through our online store.

This Privacy Policy applies to information collected through our website and related customer service interactions.

Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

Personal and Contact Information

Name
Billing and shipping addresses
Email address
Phone number

Order and Transaction Information

Products purchased
Order history and order numbers
Payment status and transaction-related details
Shipping and delivery information

Device and Website Usage Information

IP address
Browser and device information
Website activity and interaction data
Cookies and similar technologies

We collect information that you provide directly, information generated through your transactions, and information made available through the services that support our website.

How We Use Your Information

We may use personal information to:

Process and fulfill orders.
Arrange shipping and provide delivery updates.
Process payments through payment service providers.
Respond to questions and customer service requests.
Handle returns, refunds, and order issues.
Maintain website functionality and security.
Detect and prevent fraud or unauthorized transactions.
Comply with applicable legal obligations.
Send marketing communications where permitted and, when required, with your consent.

You may opt out of promotional emails by using the unsubscribe instructions included in those messages. Transactional messages relating to purchases and account activity may still be sent when necessary.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to support website functionality, remember preferences, understand website traffic, and measure marketing performance.

You may be able to manage cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect some website features.

How We Share Information

We may share personal information with service providers when reasonably necessary to operate our store, including:

E-commerce and website hosting providers.
Payment processors.
Shipping and delivery providers.
Customer service and communication platforms.
Analytics, security, and marketing service providers.
Professional advisers, regulators, or authorities when required by law or necessary to protect legal rights.

We do not disclose personal information to unrelated third parties for their own independent purposes except as described in this policy, with your direction or consent, or as permitted or required by law.

Payment Security

Payments are processed through the payment methods and providers made available at checkout. Payment providers may collect and process payment information under their own terms and privacy policies.

We do not intend to store full payment card details on our own systems unless explicitly disclosed and handled through an appropriately authorized payment arrangement.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.

No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to withdraw consent or object to certain processing activities where applicable.

To submit a privacy-related request, contact hello@lovecherishstore.com. We may need to verify your identity before responding and may be legally permitted or required to retain certain information.

Children's Privacy

Our website is not intended to collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.

Third-Party Websites and Services

Our website may contain links to third-party websites or use external services. We do not control the privacy practices of independent third parties. Please review their privacy policies before providing information to them.

International Visitors

Your information may be processed in the United States or other locations where our service providers operate. Where applicable law requires specific safeguards for international transfers, we will handle such transfers in accordance with those requirements.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website, service providers, or legal obligations. Updates will be published on this page, and the revised policy will take effect as stated in the updated version.