Shipping policy

Thank you for shopping at Love Cherish Store. This policy explains our order processing times, shipping fees, estimated transit times, and delivery procedures.

Order Processing Time

Orders are generally processed within 1–2 business days after payment confirmation.

Processing time refers to the time needed to prepare an order for shipment. It does not include the carrier's transit time.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Shipping Fee

Our standard shipping fee is $5.65 per order.

Any applicable shipping charges will be displayed at checkout before you complete your purchase. If special shipping conditions apply to a particular product or destination, the applicable charges will be shown before the order is submitted.

Shipping Transit Time

Our estimated shipping transit time is 5–8 business days after an order has been processed and shipped.

The total estimated fulfillment timeline is therefore approximately 6–10 business days, consisting of 1–2 business days for processing and 5–8 business days for transit.

These estimates are not guaranteed delivery dates. Actual delivery may vary due to carrier operations, weather, public holidays, address issues, or other circumstances beyond our reasonable control.

Shipping Destinations

Available shipping destinations are determined by the options presented at checkout. Please ensure that your shipping address is complete and accurate before submitting your order.

We cannot guarantee successful delivery when an address is incomplete, incorrect, or inaccessible to the carrier.

Tracking Information

When tracking is available, we will provide tracking details by email after your order has shipped. Please allow time for the carrier's tracking system to register the shipment and display updates.

Delays and Delivery Issues

If your package is delayed or tracking information has not updated for an extended period, please contact us at hello@lovecherishstore.com with your order number.

If we learn that an order cannot be shipped within the promised timeframe, we will notify you of the delay and provide the available options, including cancellation and a refund where applicable.

Once a package has been transferred to the carrier, delivery timing may be affected by circumstances outside our control. We will make reasonable efforts to assist with shipping inquiries.

Incorrect Addresses and Undeliverable Packages

Customers are responsible for providing accurate shipping information. If you notice an address error, contact us immediately. We will attempt to correct it if the order has not yet entered fulfillment or shipment.

If a package is returned to us as undeliverable, please contact our support team to discuss the available options. Additional shipping charges may apply to reshipment where permitted by law and where the customer is responsible for the delivery issue.